Bad Bungled Bank

Long term customer. Our organisation doesn't use many cheques, but when the occasion came where we needed to use them, we found that the cheques kept on bouncing - which is very embarrassing. After some research we discovered Nedbank had lost the documentation for the signatories submitted in 2017. This after the whole process had been painfully done in their branch and subsequently never been processed. How is that possible? In this day and age, such ineptitude should disqualify a business from existing. And the internet banking is antiquated in comparison to other banks. Good bye Nedbank. We will be leaving.