Bad Banking service from Nedbank

We had our business account hacked whereby a Nedbank employer transferred money into a ********** account and did not follow due process and phone us to see if we requested this transfer.We are now out of funds and Nedbank have told us we must wait for them to investigate.While they do there investigation how are we supposed to run our business with no funds .We are been penalized due to there staff not following there process and acting on the instruction of **********. We find this unacceptable and they should return our money so we can run our business and they can do there investigation to see where there staff member slipped up .People be careful when doing business with Nedbank and ***** takes place as this bank will leave you hanging dry even when they can see where the problem is.We have been very loyal clients for many years and have an excellent record with our banking,your days are now numbered Nedbank.