bad bank and i will never allow myself to go there

Nedbank debited me multiple times on one account and now i have to go release my phone at cash converters and i dont have the funds to do so and the due date is today..... the only option i have is to extend my agreement there and pay additional fees because of this error from Nedbank MFC.

that has a cost too i wish i can say something but since i am a former employee there i get even angry because i left the bank having gone to therapy due to bad treatment and e.t.c