Bad Bad Bad Service

Good day

It has been an up and down struggle, airtime and time waisted . Wrong information carried forward and no propper contact between Nedbank Credit card department. I am now done and rather want my accounts to be canceled and I am not phoning anymore. This is ridiculous. Where is the service delivery ??? Than a consultant calked "innocentiaX" has the audacity to send an email with the opening line in capital letters to make me understand how wrong I am ??? Seriously???

My account is paid up and have been paid every month for a good time even though retrenchment and my insurance that covered.

I am done struggling to getting to the rite department . Why does only a few consultants assist in a proper manner?? Do they not all get the same training ??

This is human beings trying to set their lives straight but, being treated like a junk yard where trash are just controlled alt and deleted!!!

Nevertheless the payslips that was eventually generated. The information on hand was not looked at thoroughly and they did not bother to phone and confirm employment details as I told them the person I work for is at DSV and he subcontracts . He is an owner driver .

Please just get me to the department that can either un-hold or simply just close my account as I am paying service fees on an account that I can not even utilize if I needed or wanted to .

Yours sincerely,

Very unsatisfied client!!