BAD BAD BAD SERVICE!!!!

It's so frustrating to be treated bad by the people who should be giving you good customer service. I have been a Nedbank client from 2019 but until today they have failed to assist me when ever I am financially challenged. On Monday 17-10-22 I app**** for an overdraft which was approved and was told to send my pay slip. I did send it to Thayo Hope Metsing the lady who was assisting me and unfortunately they said my payslip is not clear enough I have to send a clear on. I did send a clear payslip and Thato did confirm that she received it but to my surprise there was no more communication from her.

I sent her an email for an update on my application which she never responded and on Wednesday I decided to go to the branch so that they can check my application. They did check and surprisingly when they checked the application was still giving the same message that my payslip is still unclear, tried to send the lady that was assisting me an email again regarding my application but she still didn't bother to reply.

It's so dissapointing that I had to go to African Bank to seek help of which I got within just one day but the bank that I have been using for over 2 years couldn't assist me.