BAD BAD BAD CUSTOMER SERVICE

<p>I had a cheque account for years with you, last year I recieve a call to upgrade "as the call center agent said to me" my account to Gold greenbucks. He all the benefits of the account and never told me anything about the FEES. I closed the account bit you guys are telling that I owe +-R600 which you deducted from a deposit that was transfared to the account whereas it was closed. I went to Nedbank and the Teller called the Branch Manager Lusiwe Gwala and they asked me "do you know the name of the person who closed the account" .......... What??? why cant they look up on the system for foot print? no i doesnt show it just shows that it was Zevenwacth mall Branch who last work in your account!! EK SOEK MY GELD 4TJEK </p>