1 reviews | Active since May 2016

26 Jan 2018, 13:27

bad attituded

l called nedbank customer service and l spoke to Nonto Mdlalosse who was absolutely rude and she started shouting at me in stated of her transferring me to the department that was going to help me to track where my Cheque & credit card was she put me on hold for 30 mins ,if this is the way Nedbank treat there clients that means l will definitely consider my future with them and am a Platinum card hold with them

Very disappointed with the attitude the agent had to me and will never recommend this bank to my family and friends

0
Replies (1)
Nedbank
Nedbank's reply26 Jan 2018, 13:31
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,