bad attitude when asking a question

I asked a lady a question which she did not know the answer to, she then tried to find out the answer and went to Annamarie to find out if she knows without her knowing I stood on the outside of her office where she said \that's the customers problem he must learn to use his money"i am trying to learn but she was so arrogant and rude that I lost my cool and stormed out. What are bankers for if they cant help you with a decent answer?"""