1 reviews | Active since Sept 2016
Bad attitude of Sue Naidoo
Im a small business owner holding an account with Nedbank. I had to go into the branch (Cresta) to get statements and certify a copy of my ID. I waited over 30 minutes to see the commissioner of oaths, sue naidoo. I saw she was busy explaining something to a colleague of hers, so i just krpt waiting. She stared at me, after the floor officer informed her that im waiting for her to assist with a commissioning, she was unfaced, looked at me with a hostile look on her face that read, "she can wait, i dont care". I decided to go to a relationship banker who assisted me efficiently with business account statements. I returned to sue naidoo and found her still with the same volleague, now small chatting. I asked if i could have just 1 minute of her time to certify my copy of ID, she condescendingly told me to go take a 5minute seat until she's done(chatting with a colleague). She was rude, unprofessional and patronising, showing no sense of respect for the client, or client's business and iportance of time in business, especially a small business owner. Her attitude was just absolutely appalling.
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
