1 reviews | Active since Feb 2016

05 May 2016, 08:06

Bad attitude and unhelpfull

I called Nedbank Home loans to speak to samantha Clark just to return her call and the Gentlemen that answered the call by the name of Ravishian Naido gave me a bad and a ****** attitude when i tell him that i will prefer to speak to Samantha Clark not him because Samantha will probably understand better the purpose of my call, I was very unhappy with Ravishian's attitude.

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Replies (1)
Nedbank
Nedbank's reply05 May 2016, 13:42
Official

Dear Emmanuel,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

 

Kind regards

Client Experience Team