1 reviews | Active since Nov 2013
Bad Attitude and Service.
On Friday the 26th of March 2016, visited the said branch to collect my cheque card. The lady who was \assisting \" me to be serving me was so rude, She told me to put my finger for finger print, i asked which finger which hand, her response was \"Which hand and finger did you put when you where initial applying for your account?\". She then printed out documents that i had to sign, as i was reading through to gain understanding on what am about to sign, She told me \"make it quick i want to leave\". I am very disappointed in the service i got she made me feel small, ofcourse i was expecting tea and coffee but a mere service, basic service. <br> <br> The agent who sold me this account over the phone she explained the benefits, but i was going there with the hope that somethings that i missed to ask on the phone will be clarified on detail, unfortunately the lady didnt grant me that opportunity.<br> <br> "
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
