BAD ATTITUDE AND FALSE INFORMATION

We recently opened a club investment account with Nedbank but later found out that we cannot transfer deposits from different banks to this account despite Nonthuthuko assuring us that we could. We then were advised to open a savings deposit account which would allow others in the club from different banks to make efts to it. We would then be able to transfer the balance in the savings deposit account to our investment account. But alas we would not be able to have an internet banking profile despite the welcoming letter stating that we would. We called the call centre which confirmed that an internet banking profile would be possible but only one member would be in control of that profile. We explained to Nonthuthuko who to start with has a bad attitude and no regard for politeness over the phone that the call centre advised that this is possible. She rudely stated that I must tell who will be issuing this banking profile since her system (in my opinion her incompetence) would not allow her.<br> <br> Please advise if we need to move our investment elsewhere.