Bad attitude

Nedbank Margate have a management problem. It is Friday. It is between 12 and 2. Lunchtime. Busy time. We the public must wait while the manager is busy with training on a new system, something about" every cashier must have their own box" while the line gets longer and longer. Ni problem. The public can wait. In fact one of the 2 cashier's a lady, just close her desk and walk away. Leaving the line with ONLY 1 CASHIER who is busy for quite a while with a customer and a "altered cheque" now everybody in the line must listen to this poor client who gets a little embarrassed by the public who now share his confidential business. This is the most unprofessional banking I have ever seen. When I ask a lady coming out of office, listen can you please open a cashier we are now 5 clients and no service as their is only 1 cashier and he is reserved with a client's transaction that cannot be processed. IN THR FIRST PLACE THIS REQUEST SHOULDN'T HAPPEN- HE LADY WHO JUST WALKED AWAY 12.40 FROM HER COUNTER SHOULD STAYED TO HELP THE PUBLIC IN THE LINE. You should see the look I got AND a comment from the manager we must wait!!! they are busy !!!with another customers who's cheque cannot be cashed. My word. Maybe I should walk across the street to FNB who handles confidential transactions in a more professional way and who have the presence of mind to have more that one cashier on a Friday in peak lunch time. When I told my boss, sorry I am late and explained why he suggested get another bank. Maybe I should! Cherrie on top IS you don't have another option you cannot deposit at Nedbank ATM. My dad was a bank manager, and when one teller get stuck with a client he at least had other cashier's available.