BD
Bongani D

1 reviews | Active since Dec 2009

30 Apr 2015, 10:50

bad attitude

On the 30th April around 9 only two tellers were opened to serve about 90+ clients we told that they couldnt help us due to the system being offline. When the system came online. They only served the clients that were depositing and no longer used the ticked system we wanted to see the manager to tell us what was the problem. She didn't attend to us and only told the tellers that there was nothing she would say to us and the tellers would as there were told. The rudeness that she expressed without listening to our complaints was so disgusting. We had to get her name from the tellers.

0
Replies (1)
Nedbank
Nedbank's reply30 Apr 2015, 12:26
Official
Hello Phumlani,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team