JR
Jaco R

1 reviews | Active since Jul 2016

26 Jul 2016, 09:51

Bad and unpractical layout

<p>My first visit to a Nedbank brach convinced me to never switch to Nedbank. Service is bad and layout of the brach is so unpractical. Nothing is marked properly the assistant wondering arount I suppose he should be of assistance talks so softly you cant hear him. What a big mistake i have made. Please go an learn from FNB ho to do banking!</p>

0
Replies (1)
Nedbank
Nedbank's reply26 Jul 2016, 10:44
Official

Dear Jaco,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team