Awful protection against *****

Awful protection against *****. I received an sms from nedbank stating an application for an account has been opened in my name. I called NEDBANK the first time to let them know, it is not me and they rep**** that no application or account exists for my ID number. The next day experian sends me an sms that NEDBANK is running a credit check. I called NEDBANK up and explained again this is not me please stop the application. This time they could see the application and assured me that it will be canceled. Tonight I get Debicheck mandate request from FNB that nedbank wants to schedule a debit order against my account. I called them up again and found out that the cards have been created and I assume are scheduled to be delivered to the **********. I was assured that it will be canceled, let's hope so. I have never lost my ID so how in the heck is that application approved!!!!! I won't be banking with nedbank if this is what I am in for.