jJ
joanlosper J

1 reviews | Active since Aug 2016

01 Mar 2022, 06:45

Awesome service received

At 05h00 this morning I noticed an unauthorized debit order on the money app. I was terribly stressed and called Nedbank, not knowing whether someone could assist at that time. I was pleased to find a very knowledgeable and kind consultant to assist. He not only reversed the debit order immediately but showed me how I can do it myself on the money app. Thank you Nedbank and especially the gentleman who assisted me this morning for awesome service.

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Replies (1)
jJ
joanlosper J's update01 Mar 2022, 13:51
Reviewer Update
I actually want to retract my previous positive review. Nedbank did not deliver on what was promised and I have been speaking to *********** people and people who drop calls. My concern will apparently be resolved in 24 hrs instead of the promised 2 hours. I will never give Nedbank a positive review again