AWESOME SERVICE FROM PHUMLILE M (CALL CENTRE)

I trust that this mail finds you well.

I want to take this opportunity to applaud you for your exceptional customer service when I called in to enquire about registering for Nedbank Green Bucks. Unfortunately the systems were offline when I made the call however you were able to explain the program, its benefits and how to earn points. I am excited to try and register once the systems have been restored back to normal.

Not often do we, as customers praise when things are well but we are quick to complain when things go wrong. I would like to change that nararite buy sending this shout out as I thoroughly was impressed with how you assisted me.

I hope you have a great evening further and keep up the good work and continue offering customers the best service possible.