Awaiting Refund for 2 weeks!

<p>I did internet banking on 27 February and my payment went off in triplicate, I contacted Nedbank Internet Banking immediately. I am still waiting for my refund 2 weeks later. I have been a customer for over 25 years. I am not happy! This must be fixed immediately. It is disgraceful that I must follow up continuously and not receive any results. My reference number is ********** and contact details ********** 641. I want this sorted out today otherwise I am moving my business elswhere.</p>