Awaiting Refund
<p>i bought a vehicle last month trough Wesbank and they settled the outstanding amount with MFC , after the amount has been settled the payment went of for my MFC account ! I phoned MFC and a consultant told me that the money would be paid back to me in 10 days !! It has been 10 days and there is still no refund !! Why isit when they want money they want it immediately but when they have to refund someone it takes forever !!! </p>
Dear Rikus
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Rikus
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team