Awaiting any form of communication
<p>I had emailed and phoned the Nedbank call centres and never seem to get any form of response. The guy at the call centre said he would email me back in five minutes, its been almost an hour. </p> <p>It's sad, if I want to get any form of communication from Nedbank, I have to go to the bank physically, or air my grievances on Hellopeter.</p> <p>I just want to know my settlement amount on my personal loan, and how to pay it off with the settlement letter as well.</p> <p>Please.</p>
Dear Ismail,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Ismail,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Thank you for the efficient response, Cody Francis has taken care of all my grievances. It is much appreciated.
Thank you for the efficient response, Cody Francis has taken care of all my grievances. It is much appreciated.