Avoid Nedbank...worst service delivery for 2021

Recently due to insufficient funds in my account the Bond payment was dishonored ,however i made arrangements within a few days and resolved the account bringing it up to date.Nedbank decided to deduct R150 per day over 6 days when the Bond was not paid (R900.00) which is ridiculous as this was not done previously, this is *****ing from their customers ********ly.I called the call centre they gave me the run around from department to department and finally was told that i should get hold of my small business manager to escalate this and resolve this issue, i started this since December 2020 ,I emailed the small business manager and he said he will raise this enquiry with the relevant department and resolve this issue, today(4/01/2021) i get an email from him stating that i should contact the call Centre to resolve l this matter on my own...hows this for service delivery ...pathetic..basically no one cares even in these challenging times Nedbank has been thus far the worst bank to ever work with...every year their standards get worst...so basically they took money from my account and will not accept responsibility...