Avoid at all costs

Shocking experience. Who would have thought that a bank like Nedbank would be the epitome or definition of "Useless"? From the start, the process was slow; other banks take only 7 to 14 days max to open and start using the bank account, however Nedbank’s process took a month. There was no communication & we only realized our account was opened once we received an SMS to say our cards were ready for collection, at a cost, We even had to go to the bank to collect the cards, no courier service for the cards. We could not login to the banking app. Their resolution was to reload the app. That worked for one login and there after, it never worked again. The first notification we received from the bank was requesting their payment for the receipt of the bank cards. Why are we paying for initial bank cards anyway? It was not a replacement card. We were informed that a business banker would be in touch with us and 2 months later we are still waiting. Their business banking staff never contacted us through any form of medium. I am strongly suggesting anyone to go against opening a small business account with Nedbank. I suspect that the first 6 months are “free” because you can even use the facility. Even trying to close the account is a mission.