Avoid at ALL COST

By FAR the worst service yet.

Before Nedbank moved to the new APP I could manage my Home Loan on the APP. Now with the new APP I need to go into a branch and sign papers. What happened to the "Leading Digital Bank" promise? Then when chatting on the APP, they are as *********** as it can get, when you chat to someone, make sure to avoid the agent named KWAZI, clearly he does not know how their system work and does not know how to read, had to repeat myself on a message so many times. I am the client, do I not contribute to portion of Nedbanks success?

I really cannot believe that all these years with them that I still am getting this poor service. Recipe for disaster.