Automatic Homeowners Insurance signup

As though applying for a Bond, Signing a gazillion papers, proving you are who you say you are, and packing up and moving house isn't a stressful enough experience. With Nedbank Homeloans you also need to make sure that their Insurance company receives paperwork that the bank's bond Lawyer has received and forwarded on as the one arm doesn't talk to the other. When you pick up and point out the error, it's apparently not an error and is covered in their terms and conditions as Insurance never received the proof (how ever documents signed had our private insurance details on them). You then have to re-submit proof that is already with them cos they are too lazy/*********** to go and get from \Homeloans". Really Nedbank? Get your house talking to each other and move forward as a bank - I'm seriously regretting not filling out the paperwork to move institutions when I app**** for this bond. Don't get me started on the ticketing system when you have to go into a branch"