LR
Lerato R
1 reviews | Active since Jan 2016
22 Mar 2018, 14:07
Attitude
good day
on November 2017 i lost my job and notify my debt counselor that am no long er working - now MFC want to reposses my vehicles with immediate effect a guy by Clement Mogole called while he was at my premises - i only missed two payments of which i thought my counselor notified my creditors. i only missed two months payment and now employed and happy to make payments to my debt review client but people in MFC are giving me attitude
am a paying client and always stick to my commitment - i have notified NCR regarding this matter as well
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Replies (2)
Nedbank's replyOfficial
22 Mar 2018, 14:22Dear Lerato
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply22 Mar 2018, 14:22
Official
Dear Lerato
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
11 Apr 2018, 09:01Dear Lerato
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Service Support
Best regards,
Nedbank's reply11 Apr 2018, 09:01
Official
Dear Lerato
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Service Support
Best regards,