MB
MAUREEN B
1 reviews | Active since Oct 2013
30 Jan 2015, 12:48
ATTITUDE
I had problem with my overdraft amount and phoned Bongani at Nedbank who I always deal with and he <br> had been transferred. He told me to phone Thembi and he called her first to ask her to help.<br> <br> HELP she was fantastic, took the trouble and time to listen to me and run around several other people<br> to get the problem sorted. She went the extra mile and with fantastic attitude. She phoned me back <br> to give me positive feedback and then again when the problem was completely sorted out.<br> <br> KEEP IT UP THEMBI NEDBANK needs FANTASTIC people such as yourself in the bank.<br> <br> YOU MADE MY DAY AND LEFT ME AND THE WEEKEND AHEAD STRESS FREE GOD BLESS YOU.
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Replies (1)Nedbank's replyOfficial
30 Jan 2015, 13:49Hello FAIRYGODMOTHER,
Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our clients' expectations.
We shall take great pleasure in forwarding this compliment to the individual and their manager.
Warm Regards,
Client Service Support.
Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our clients' expectations.
We shall take great pleasure in forwarding this compliment to the individual and their manager.
Warm Regards,
Client Service Support.
Best regards,
Nedbank's reply30 Jan 2015, 13:49
Official
Hello FAIRYGODMOTHER,
Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our clients' expectations.
We shall take great pleasure in forwarding this compliment to the individual and their manager.
Warm Regards,
Client Service Support.
Thank you for taking the time to provide us with such positive feedback on the service you have received. It is always good to hear when we have exceeded our clients' expectations.
We shall take great pleasure in forwarding this compliment to the individual and their manager.
Warm Regards,
Client Service Support.
Best regards,
