1 reviews | Active since Sept 2013
ATMs in Moloto, Siyabuswa and Kwa-Mhlanga never work
<p>Dear Nedbank</p> <p> </p> <p><br />I would like to express my displeasure on the Nedbank ATM services in the Kwagga region of Mpumalnga. I recently tracked my expenses and I realised that I am incuring a lot of expenses trough Switch fees because Nedbank ATMs in my area are always "out of service". </p> <p> </p> <p><br />It would be much appreciated if the Kwaggafontein Branch Monitors these ATMs if you want to retain customers. </p> <p> </p> <p><br />I have 8 free transactions every month but I can not benefit from them since I constantly use alternative Bank ATMs and Nedbank charges way too much for that</p> <p> </p> <p><br />Please assist us </p>
Dear Lennox,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Lennox,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
I have checked the ATMs after telephonic communications with Nedbank officials and two of them are now back to full operational mode in Moloto (Big Tree Mall) and Siyabuswa Mall. The regional manager also promissed that he will attend to Kwa-Mhlanga ATM while also attempting to install atleast the second ATM in each of these areas. Paul is exceptional in service delivery - PAUL FOR PRESIDENT PLEASE.
I have checked the ATMs after telephonic communications with Nedbank officials and two of them are now back to full operational mode in Moloto (Big Tree Mall) and Siyabuswa Mall. The regional manager also promissed that he will attend to Kwa-Mhlanga ATM while also attempting to install atleast the second ATM in each of these areas. Paul is exceptional in service delivery - PAUL FOR PRESIDENT PLEASE.