ATM Theft

Friday 15/04/2016 06.55 a person stole my bank card at the ATM. I noticed at 06.57 and phoned to cancel the card. the lady that took my details put the phone down on me after I explained that it was my husbands card and not mine that had been ******. I phoned back to cancel and it was stopped at 06.59. the person that stole my card drew R3000 out of the account at 7.00. The bank now claims as it was my husbands card and not mine they cant help us claim for the money back. Even if the card was stopped before the money was drawn.