ATM swallowing money, no reponsibility

Upon entering bank, I walked past the entrance wherby I was stopped by the lady at entrance counter asking what transaction I intended to. I indicated a cash deposit. I was directed to the ATM outside. I questionedthe appropriateness of this based on amount to deposit. She indicted that that it was fine.Whilst doing the deposit the atm reflected and error and only transacted a1/3 of my deposit. I immediately went back into the bank to sort out.<br> I was role that it will be sorted out in 3 - 7 working days. I insisted on seeing the supervisor , whom I was directed to. She repeated that she could do nothing and that it will sorted out in 3 - 7 working days. They took no reponsibility towards my missing funds, and would not have given me any reassurance ordeal matter as urgent until I insisted upon it. I only received a written letter after insisting on it. All matters were dealt with in public with <br> me having to disclose private information. There was no clarity my missing funds, I require my funds refunded immediately! is noplace complain to escalate the problem except to centre. After 2 hours, I have only been able to get a copy of my complaint! I require monies back!