ATM swallowed my card and I can't get a response

Yesterday the ATM at Nedbank Rivonia swallowed my bank card even though I entered the correct pin (the same pin I've had for years and the same pin number which still works for internet banking!). Today I phoned the branch and asked for my card back and was told by Phindi she would look into it and call me back. Four hours later and she hasn't called back and of course now the branch has closed down for the day.<br> <br> If your ATM was connected to some sort of phishing device that has ****** my card I will hold the Rivonia branch fully liable for any loss from my account while I wait for you to deign to do what you promised and call me back.