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christabel D

1 reviews | Active since Dec 2014

31 May 2016, 12:31

ATM SWALLOWED BANK CARD

<p>My bank card was swallowed by the Sammy Marks Atm in Pretoria central on the 30/05/2016 time 17:18, tried calling your call centre waste of time. I need to know if i can get my card back i just made it a week ago and it cost me 140 and i cant be spending so much money again since the machine didnt have an out of order and infact the machine worked properly until it was suppose to withdraw the money then it had a technical error</p>

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Replies (1)
Nedbank
Nedbank's reply31 May 2016, 12:42
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team