PN
Penny N

1 reviews | Active since Mar 2011

01 Apr 2016, 09:40

ATM Stole my money

Went Deposit money yesterday at the Nedbank ATM in Randburg Square , with the Host behind me - the ATM kept loading and popped up a error message stating. The money didn't' get deposited - I use Standard and didn't do a EFT cause the money was needed on the other urgently. The manager said she ask they were going to balance the ATM and pay the money into that account - we woke up this morning and nothings happened. Can i please have my money back as this money is needed immediately.

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Replies (1)
Nedbank
Nedbank's reply01 Apr 2016, 10:13
Official
Hello Annelise20,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team