LN
Lise N

1 reviews | Active since Nov 2010

16 Sept 2015, 12:41

ATM Shortage in Brits

There is currently no / zero / none ATM's in Brits where I can deposit a cheque. I work out of town and only get to Brits after the branch closes at 16:00. I live on a farm outside of town and therefore my only option is to drive into town on a saturday, just to deposit a cheque. When you phone the branch they treat you as if you are the idiot. They tell you not to make use of cheques. Seriously people, what happened to customer service. This is unacceptable and just one more reason why I will take our family's business to FNB. Problem solved!

0
Replies (1)
Nedbank
Nedbank's reply16 Sept 2015, 12:58
Official
Hello Lisevn,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team