DS
Deon S

1 reviews | Active since Jun 2014

02 Mar 2016, 12:54

ATM's Mostly never work

I am really getting fed up with your ATM's in Middelburg Mp, If I am in need of money I usually have to drive to about 2 to 5 different Nedbank ATM's, sometimes even have to give up and withdraw at another ATM, thereafter getting an sms telling me that I should avoid this because of high fees.. WHY THANK YOU SMART GUY!!! Plus adding the petrol, time and sometimes traffic that goes along so well just to withdraw some cash. It's not even necessary to do anything about it, which most probably will happen. Because I am switching to another bank. Your services, especially ATM's are the worst!! Plus very expensive. I even found other people same time at the ATM telling me how their journey are finding a working Nedbank ATM. This has been going on for quite some time now, and thought something would have been done by now? So take the advice or leave it, many people has mentioned changing banks. Your loss..

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Replies (1)
Nedbank
Nedbank's reply02 Mar 2016, 13:55
Official
Hello DeonSchutte,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team