GC
Gary C

1 reviews | Active since Jan 2010

10 Jan 2018, 10:31

ATM *****

I recently was a victim of ATM *****. After following the procedures for reporting this *****, my card was re-issued and the amount was re-imbursed quite quickly.

However, I have not been re-reimbursed for the ATM withdrawal fees that were incurred during this *****. I have tried contacting the same person I dealt with about this but have had ZERO response.

Not happy!!!

0
Replies (1)
Nedbank
Nedbank's reply10 Jan 2018, 10:55
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team