ATM failure with no refund
<p>I attempted to withdraw cash from a Nedbank ATM on the 28th 05-2016 but the money didn'tcome out of the ATM. I recieved an sms saying the money is out. The ATM gave me a slip indicating that R0.00 was withdrawn. I then went t nedbank Rosslyn branch on the 30th to enquire about my money... To this day my cash is still missing and no one from nedbank ever contacted me... Why do I have to wait so long to get my money back even when I'm not guilty of anything? This is by far the worst thing ever... </p>
Dear Abel,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Abel,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
One day of hellopeter post my money gets returned... Thank you hellopeter for being a voice for the likes of me... I don't know why these guys choose to just ignore people... Why did they take this long to resolve their problem while I suffer? I should actually charge them interest for hiding my money and keeping it against my will... Thank you
One day of hellopeter post my money gets returned... Thank you hellopeter for being a voice for the likes of me... I don't know why these guys choose to just ignore people... Why did they take this long to resolve their problem while I suffer? I should actually charge them interest for hiding my money and keeping it against my will... Thank you