1 reviews | Active since Feb 2017

15 Feb 2017, 20:06

Atm dispensing mutilated notes.

<p>On Sunday the 12th of February around 9 am I withdrew R3000 from a Nedbank Atm at Florida Junction shopping centre. The Machine gave me 30 R100 notes of which 2 notes were torn right down the one side. What can I do with these notes as no shop keeper will accept them.. Someone please advice me...?</p>

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Replies (2)
Nedbank
Nedbank's reply16 Feb 2017, 08:15
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,

Nedbank
Nedbank's reply21 Feb 2017, 09:11
Official


Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship

Kind regards
Client Experience Team

Best regards,