ATM Deposits

On the 28/2/2015 (Saturday) I have deposited an amount R4100 around 10.45 am. When I did the deposit the ATM was validating my notes waiting for a confirmation of the amount. It then gave me an error massage then never gave a receipt. I went inside the bank (Park Station) to make them aware and complain about it. I spoke to the manager and referred me to the consultant about it. I have been following up on it with no positive answer because they were waiting for the technician to balance. Aftre all that I am being told that the balanced for the day and no overpayment on the ATM. This is ********, Atm depists are suppose to make our lives easier and not miserable. I demand my hard earned money back, this is not acceptable, someone must be accountable for the money