ATM DEPOSIT

The branch manager at this branch, does not seem to be too clued up about customer service. I went to branch to deposit cash at an ATM when erroneously, my ATM card was in-between the notes I placed in the machine. I went inside and the manager investigated if the money was deposited into account, which was not. She then told me she would investigate and come back to me. I called after a few hours and she had said that it would take time to resolve the matter, but she would try and get hold of a technician. After a few hours, she called and the first thing she said was that I had damaged their ATM, she was demeaning and condescending at this time. that my ATM card was in their cash slot and that it would cost her branch millions to fix this, meaning that it would take even longer to get this problem fixed and come back to me. I told her it was very urgent that the person to which I had sent that R3000 gets that money as it was a legal case in court. After 2 hours, I again called her and she told me she was working on it, and there was no trace of any money, and that it was the first time anything like this ever happened as the always get surplus in a case likethis. im waitin