Ate my money after a failed deposited

My problem started after a deposit a amount about R570.00 into my bank account on Parys Branch of Nedbank. This problem has started at 29 January 2015. about 17h00 Wednesday afternoon. The ATM took my money without to credit to my bank account. The machine implies that the deposit device has been malfunction and give my card back. I have reported to the bank itself and took my contact details en said is a third party what the atm been serviced and they wil make a contact. After that i have received none reply from the bank or anything els. Today are 09 Feb 15 and i have still no replys from the bank or when they will credit my account with that money<br> <br> I am very displeased with that kind or service from a newly bank what opened recendly in our town.<br> <br> Best regards <br> <br> Mr Pierre Van der Merwe