1 reviews | Active since Jan 2016

13 Apr 2016, 13:06

Assistance with Business Registration

I contacted my local Nedbank Branch to get assistance with registering my company and opening the business account. The Nedbank Representative sent me documents to fill in and mail to a company in Celtis ridge. I proceeded to pay the R499 that was requested. Then after more than a month, I received no feedback from either the Nedbank Representative or the SA Business Formation Pty Ltd representatives. The Registered mail I sent was finally returned to sender. I have sent numerous emails and attempted calls to the Nedbank Rep to ascertain the status of my application; I have to date received no reply. My money is gone. <br> <br> I ended up doing the registration myself, on the CIPC website, for R170. I have not yet opened the Business Bank Account, and even though I've been a Nedbank Customer for many years, I doubt whether I would risk getting this kind of service for my Business Banking.

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Replies (1)
Nedbank
Nedbank's reply13 Apr 2016, 13:59
Official
Hello BennieVdM,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team