BK
Belinda K
1 reviews | Active since Jul 2018
02 Jul 2018, 10:42
ASSISTANCE WITH ACCOUNT @ NEDBANK
I am very disappointed in the service I had received on 6 July 2018. My account was for some in a minus which leads to a payment default of R1700.00 which I landed up paying. Hence this FACT MY ACCOUNT ARE STILL OPEN AND I WILL LAND UP AGAIN WITH FUNDS. PLEASE ASSIST ME URGENTLY TO GET THIS SORTED OUT SO THAT I DON'T HAVE THIS PROBLEM AGAIN.
Helpful (0)
Replies (7)0
Replies (7)
Nedbank's replyOfficial
02 Jul 2018, 10:49Dear Belinda
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Nedbank's reply02 Jul 2018, 10:49
Official
Dear Belinda
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
BK
Belinda K's updateReviewer Update
02 Jul 2018, 10:58To respond is one thing but to have your query actioned is a result.
BK
Belinda K's update02 Jul 2018, 10:58
Reviewer Update
To respond is one thing but to have your query actioned is a result.
BK
Belinda K's updateReviewer Update
02 Jul 2018, 10:59Also another complaint:
(nrb accting subscription fee)
I want this account to be closed as a result to high debit orders the amount increased. I want this ACCOUNT CLOSED WITHIN THE NEXT 5 SECONDS.
BK
Belinda K's update02 Jul 2018, 10:59
Reviewer Update
Also another complaint:
(nrb accting subscription fee)
I want this account to be closed as a result to high debit orders the amount increased. I want this ACCOUNT CLOSED WITHIN THE NEXT 5 SECONDS.
BK
Belinda K's updateReviewer Update
02 Jul 2018, 13:19Please contact me on my new number which is ********** .
I still see that my account is open has this been attended to at all?
BK
Belinda K's update02 Jul 2018, 13:19
Reviewer Update
Please contact me on my new number which is ********** .
I still see that my account is open has this been attended to at all?
BK
Belinda K's updateReviewer Update
02 Jul 2018, 13:39I WANT MY ACCOUNT TO BE CLOSED NOW
BK
Belinda K's update02 Jul 2018, 13:39
Reviewer Update
I WANT MY ACCOUNT TO BE CLOSED NOW
BK
Belinda K's updateReviewer Update
02 Jul 2018, 13:51I am still waiting NOW I HAVE CONTACTED THE GLEN ACRES MYSELF AS NOTHING WAS DONE YET....Also the fact is that I am still waiting for feedback. When I called nothing was done on this account this form was with the Branch Manager at that stage and I had to wait until being assisted hence the fact that this was paid and done on Friday 6 July 2018 and Paid. I get told you cannot close an account whilst there are pending debits BUT I HAVE SETTLED THE ACCOUNT INSIDE THE BANK. SO PLEASE EXPLAIN.
I CALLED TO SPEAK TO THE BRANCH MANAGER AND WAS TRANSFERED TO JACQUILENE **********
BK
Belinda K's update02 Jul 2018, 13:51
Reviewer Update
I am still waiting NOW I HAVE CONTACTED THE GLEN ACRES MYSELF AS NOTHING WAS DONE YET....Also the fact is that I am still waiting for feedback. When I called nothing was done on this account this form was with the Branch Manager at that stage and I had to wait until being assisted hence the fact that this was paid and done on Friday 6 July 2018 and Paid. I get told you cannot close an account whilst there are pending debits BUT I HAVE SETTLED THE ACCOUNT INSIDE THE BANK. SO PLEASE EXPLAIN.
I CALLED TO SPEAK TO THE BRANCH MANAGER AND WAS TRANSFERED TO JACQUILENE **********
BK
Belinda K's updateReviewer Update
02 Jul 2018, 14:08After many attempts my account is finally closed at 14:00 and received an email to confirm.
BK
Belinda K's update02 Jul 2018, 14:08
Reviewer Update
After many attempts my account is finally closed at 14:00 and received an email to confirm.