As a customer I expect Service.

It is with deep annoyance and disappointment that I am having to write this letter which will also appear on Hello Peter. Prior to opening my account with Nedbank in January 2015 I had accounts with FNB Wierda Valley and still have with BOI ie. I am a consummate online and internet customer.<br> I know how to able to deal with all sorts of matters capably. However I cannot come right with the arrogance and total disregard for me as a customer. I have months of emails with Biance George who appears is unable to give me the monetary value of my purchases as a greenback client. I have given up. I do not consider the whole matter of greenbacks as worthwhile and it is a pain in the neck. I spent R16,227.00 on my AE card last year and have never been able to determine whether it was worth the trouble as I cannot get onto the website. In the beginning of trransacting online with Nedbank (having been able to do so trouble free with FNB for over 10 years and that was whilst I was living for 7 years overseas, ) I never had a problem with the online transacting. This is NOT THE CASE with Nedbank. Due to incompetence online sending and then deleting the otp and then having to ETC !!!