LK
LUVO K

1 reviews | Active since Nov 2015

29 Feb 2016, 10:07

ARREARS ON ACCOUNT

EXTREMELY DISSAPOINTED WITH NEDBANK'S SERVICE ONCE AGAIN. THEY DO NOT DELIVER ON TIME AND THEY CERTAINLY ARENT WILLING TO ASSIST. I SIMPLY ASKED THEM FOR A LETTER TO SAY THAT MY ACCOUNT WAS NOT IN ARREARS, THIS ELEMENTARY TASK HAS COST ME MY BOND. CONTACTING THEM TELEPHONICALLY IS MISSION IMPOSSIBLE. WORST SERVICE EVER. :(

0
Replies (1)
Nedbank
Nedbank's reply29 Feb 2016, 11:03
Official
Hello LUVOKHONZAPHI,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team