1 reviews | Active since Jun 2011
Approved then declined
<p>Nedbank you have disappointed me again, I feel like you just showed me a pretty side to ***** me away from Standard bank.... After failing to give me a fair reply to my decline on a further home loan, you finally advised that you dont consolidate debt into a home loan, despite you having an application form that does allow for this. I then go the personal loan route, you provisionally approve me, and now I am declined. This is what I get when I need Nedbank's help.... this is disgusting!</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
The worst part is you say I have the affordability but because I am a commission earner, you cant consider it.... AGAIN, you gave me a house, a car, credit card and personal loan being a commission earner.... why look at affordability when you consolidating debt in the first place.... you should be extracting the payments that are going to be incorporated in the personal loan. I cannot find words to describe my disappointment, I used to sing your praises..... I am now in the process of transfering my total profile, car and house included.
The worst part is you say I have the affordability but because I am a commission earner, you cant consider it.... AGAIN, you gave me a house, a car, credit card and personal loan being a commission earner.... why look at affordability when you consolidating debt in the first place.... you should be extracting the payments that are going to be incorporated in the personal loan. I cannot find words to describe my disappointment, I used to sing your praises..... I am now in the process of transfering my total profile, car and house included.
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Still no feedback....
Still no feedback....
5 days and still no feedback.... Nedbank you are disgusting!
5 days and still no feedback.... Nedbank you are disgusting!
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team