1 reviews | Active since Jan 2017

20 Nov 2017, 09:43

Approval to face Declined a day after

I App**** for a vehicle through S-A Cars. MFC a division of Nedbank sent my response as Approved (PS NOT PRE-APPROVED). I proceeded to take out insurance and the dealership proceeded to get the contract in place.

One day later, they sent the application back as declined. I have to pay Out Surance for a vehicle I was supposed to have.

I have both forms stating approved, and the other declined.

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Replies (1)
Nedbank
Nedbank's reply20 Nov 2017, 09:45
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team