Appoling Customer Service

Thuli mashinini assisted me at nedbank corner rissik, she advice she could not assist me with an "attitude" after standing on que for 20mnts max, my time was waisted with no help at all,the reason why I opened up a nedbank acc was course it was downstairs my building Riccis place and it would be convient for me, but shocking that I cant get assistance and I'm advice to go to the branch where I opened the card, this is apouling, I am so angry that you guys took R49,50 nedlife, why would I need such a service? I'm fully covered by my family your staff Thuli Mashinini has a very appalling customer service, was shocked cause I had never before experience such a service from the day I owned an acc , please resolve the issue as I failed at the branch, I don't need nedlife. branch where acc was opened : nedbank park station . I thought I could trust nedbank with my salary but if your staff makes people take insurance without them knowing that is *****, I am not happy and regret the day I banked with you guys cause u would expect such service from Discount food not a bank cause we talking salaries.

1st month banking with you and already theirs issues, should have never changed my bank cause I could get assistance from any of their branches CAPITEC Mybe next time when I go back I should record your staff as proof.