Application for vehicle finance

<p>I have been a client at Nedbank Brackenfell since I was still in school and has always been well treated as a client.</p> <p>I have now app**** for finance for my 4th vehicle. The consultant, Mrs L. Swart has done the application on my behalf. Unfortunately it seems as she does not know or want to assist in the normal Nedbank tradition as I had to go back 3 times to take additional information. This is very inconvenient as I am a teacher and cannot be contacted during school hours at all.</p> <p>The application was approved but at a substantial higher rate as any of my other 3 contracts.</p> <p>I have requested Mrs Swart to request a lower rate. She would or could not do the request and told us they will only consider it if we apply at another bank for finance. I cannot accept this as normal standard procedure at Nedbank. Can you please advise? I have my cheque account, joint home loan and card with Nedbank and my husband also has all his accounts with Nedbank. I really feel neglected after so many years of acceptable service.</p> <p>Please advise if there is another way for me to be considered for a lower rate as I always had in the past. The records will show that none of our accounts have ever been in arrears .</p> <p>Looking forward to you acting on my behalf to restore my faith in Nedbank. </p>