APPLICATION DISASTER!!

I am VERY unhappy with the way Nedbank has handled my home loan application. I've been calling their USELESS contact centre the WHOLE DAY today and all they can do is transfer you from one person to another!! Completely unacceptable!! <br> How can you say you fund low cost houses then decline my application because it's a low cost house!??!? <br> Of course its a low cost house ITS 400 000!!! <br> How can your evaluator say the property doesn't meet the basic conditions when the house has a fully paved yard, replastered walls inside and OUTSIDE, a remote control gate and other alterations!! I would like a second opinion, a second valuation on that property because Nedbank has granted bonds for properties in a similar condition in the past how can they not grant this application?!?!?!